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      Customer Service Representative/RSA Interview

      Sep 17, 2016
      Anonymous employee
      Oklahoma City, OK
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Fox Rent A Car (Oklahoma City, OK)

      Interview

      Informal, person who interviewed me resigned shortly after I accepted position. Scavenger hunt to locate information within their system (helped alot). first interview face to face, wait for background check, second interview offered employment

      Interview questions [2]

      Question 1

      How would you handle an irate, verbally abusive customer?
      Answer question

      Question 2

      How would you give direction to someone who is lost, upset, and trying to return the car to make a plane?
      Answer question

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