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      Foundever

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      Customer Care Representative Interview

      Jul 21, 2018
      Anonymous employee
      Belgrade, Central Serbia

      Other Customer Care Representative interview reviews for Foundever

      Customer Care Representative Interview

      Mar 22, 2024
      Anonymous employee
      Manila, Manila
      Accepted offer
      Positive experience
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Foundever (Belgrade, Central Serbia)

      Interview

      I don't remember much of how it went, I think there was some group interview and then one-on-one with the HR. In any case, I got a call from them with an offer a month after I applied and were interviewed, during which time I almost forgot I applied. Silly.

      Interview questions [1]

      Question 1

      There were some personality tests and standard dumb HR questions, as well as English language test. Both of these are total bollocks because many of the people they employed didn't know English that well, both written and spoken. Also, they happened to have hired a guy who was a total sociopath and not only did he not fit with the rest of the team, but he didn't do his job well at all. So much about their selection process. But then again, having my own experience as a customer with various idiots in customer services who didn't know the first thing about their job, I guess it's better than most.
      Answer question
      2
      Easy interview

      Application

      I interviewed at Foundever (Manila, Manila)

      Interview

      Online interview, just need to wait for an email confirming that you are one of the candidates. Once you're with the interviewer, they are friendly and just asking casual questions.

      Interview questions [1]

      Question 1

      Why should we hire you?
      Answer question

      Customer Care Representative Interview

      Oct 1, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Foundever in Aug 2021

      Interview

      The interview process was quick, first with a recruiter and then with someone who tested the language competence. I received feedback soon. After that I got an offer and paperwork was organised in a few days.

      Interview questions [1]

      Question 1

      Why am interested in the role?
      Answer question

      Customer Care Representative Interview

      Apr 5, 2024
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Foundever (Atlanta, GA) in Oct 2020

      Interview

      It's was quick and very communicative, the recruiters stayed in constant communication when it was Sitel now the recruiting process is horrible. I miss the old management. Now things are all over the place

      Interview questions [1]

      Question 1

      What's makes u think u best fit for the role
      1 Answer