I applied online. The process took 5 days. I interviewed at Foundever (Las Vegas, NV) in Sep 2011
Interview
The only way to apply for a job at Sitel is through their website. The application itself is a tad long-winded and asks a lot of questions. Expect to spend 20-30 minutes on the application itself. After I finished my app. they contacted me about 5 days after I applied and set up an interview about 3 days later. (They called me) The interview process is about 3 hours long and encompasses a tour of the site, a few personality and skills tests in one of their computer training rooms (They ask questions like if you party a lot and there is a type speed test which you need to score at least 29 words per minute), and a face to face interview in-which they asked me about previous job experiences, why I wanted to apply, and a on-the-spot sales pitch where I had to pretend to sell them a monitor that was on the desk.
They will tell you if you got the job during the same day. If you get a slip from them telling you to go get drug-tested you have gotten the job. If you didn't get anything and they tell you they'll call you then you didn't get the job. (At least the ten people I know who were told that didnt get the job.) Other than that you go to get drug tested and then they'll start doing paid-training with you about a week or two later :)
Interview questions [1]
Question 1
Undoubtedly it would have to be when they asked me to sell them their computer monitor on the spot.
I applied through an employee referral. I interviewed at Foundever (Belgrade, Central Serbia)
Interview
I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.
Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.
I applied online. I interviewed at Foundever (Indianapolis, IN) in Mar 2026
Interview
Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled.
Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show.
I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.