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      Foundever

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      Call Center Customer Service Representative Interview

      Apr 17, 2017
      Anonymous employee
      North Watford, England

      Other Call Center Customer Service Representative interview reviews for Foundever

      Call Center Customer Service Representative Interview

      Jan 21, 2021
      Anonymous interview candidate
      Manila, Manila
      No offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at Foundever (North Watford, England) in Jul 2016

      Interview

      Found email of someone on the recruitment team through a friend who already worked there. Sent an email to recruitment team, and the next day I received a call asking if I was available for an interview. The phone screening simply asked about availability and why you wanted to work for them. The interview was one on one and the questions are quite easy and very typical.

      Interview questions [3]

      Question 1

      What was a challenge you faced and how did you overcome it?
      Answer question

      Question 2

      Describe a time you have worked in a team and how did you overcome it?
      Answer question

      Question 3

      When have you had to use communication skills?
      Answer question
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Foundever (Manila, Manila) in Jul 2019

      Interview

      There were 3 communication skills exams. And initial interview after. It was very engaging and easy. Very kind hr personnel and trainers. The company is very great as well as the ambience. Great company offers and work environment. Overall it is nice experience.

      Interview questions [1]

      Question 1

      Why do you want to join bpo industry?
      Answer question

      Call Center Customer Service Representative Interview

      Oct 18, 2018
      Anonymous employee
      Pasig, Rizal
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Foundever (Pasig, Rizal) in Oct 2018

      Interview

      the interview was very exciting because of the professionalism of the people in the hr. like ms. jas. and the thing i enjoy the new concept of the procedure on how this ask question. aside of the hr department i very thankful to our professor ms. jeng zapanta for teaching us the proper and correct way to answer the question that i did not experience before from my past job interview. thank you sitel

      Interview questions [1]

      Question 1

      tell me about your self and why call center?
      1 Answer

      Call Center Customer Service Representative Interview

      Aug 30, 2018
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I interviewed at Foundever

      Interview

      Amazing happy neat clean satisfied trust loyal patient love joy smile pray positivity neat fresh learn present award benefits flexible time beautiful greet warm greetings raport good job great achievements

      Interview questions [1]

      Question 1

      how can you handle a client without technical specification?
      1 Answer