I applied online. The process took 2 weeks. I interviewed at Foot Locker in Jul 2018
Interview
I applied online and heard back within 2 weeks. Then I had an interview in store and it was quite informal. Manager asked what my favorite shoe was and what shoe culture meant to me, questions about taking initiative and customer service experience, all very basic retail questions.
Interview questions [1]
Question 1
What shoe culture meant to me? What was a time I took initiative when others would not?
The interview setting is a group interview. Everyone was dressed somewhat casually and in their favourite sneakers. We were interviewed by the store manager and an assistant manager in both English and French since it was in Quebec. The questions were relatively easy, and it was easy to get your personality out there in this kind of environment.
Interview questions [1]
Question 1
If an item was out of stock, how would you handle that situation with a customer?
I applied online and got a phone call a week later to do the in person interview. In person I had to visit the store and ask for the manager that contacted me.
It was 10-15 minutes. Went pretty easy. They asked about me random questions and then told me about the job. The interviewer was nice and told me not to worry and that it is just general things.