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      Claims Operations Manager Interview

      Jul 3, 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Flock (London, England)

      Interview

      The interview process consisted of four well-structured stages: an initial conversation with the recruiter, followed by interviews with the Chief Underwriting Officer, the current job holder, and finally the CEO. Each stage was clearly signposted, so I always knew what to expect and how the conversation would unfold. Throughout the process, I felt comfortable and genuinely listened to. I was able to answer questions clearly and was also given time to ask my own questions at every stage. The third interview included a presentation, which was a great opportunity to demonstrate my skills in more depth. Overall, it was a thorough and well-organised process that gave me real insight into the role and the team.

      Interview questions [1]

      Question 1

      Outline what good practice looks like across the motor claims lifecycle from the point a claim is reported to closure.
      Answer question