The recruitment process was disorganised, unreliable, and at one point factually inaccurate.
I was invited for an interview on 24 March for a call scheduled on 31 March. I confirmed the same day within the hour — in writing, by email. No Teams link was ever sent proactively. After four days of silence I followed up myself on a Saturday to ask for it.
On 30 March, the recruiter responded claiming she had never received my confirmation — despite the fact that my confirmation was sitting in the same thread she was replying to. A belated confirmation was then sent.
On 31 March — the morning of the interview — it was cancelled last minute because the interviewer was unwell. No new calendar invite or Teams link was sent when rescheduling. I again had to chase logistics myself.
The interview was rescheduled to 8 April at 10:30. No link was sent in the days prior. On the morning of the call I emailed twice asking for the link. The interviewer did not join. No explanation or apology was received.
In total: two scheduled interviews missed, four follow-ups sent by me, one false claim that I had not confirmed, and zero proactive communication at any stage.
I found this particularly surprising given the role is specifically focused on knowledge enablement and structured communication — the very things this process lacked.
I wish the team well, but I would encourage other candidates to document everything carefully and keep expectations low on logistics.
