I applied online. The process took 1 week. I interviewed at Fidelis Care (New York, NY) in Sep 2014
Interview
Applied online, received a call from hr a few days later, was scheduled for an in person interview. Was interviewed by supervisor who was very nice. Got a call from hr later that same day and offered job.
Interview questions [1]
Question 1
Customer service questions, tell me about a time when you went above and beyond and when you dealt with an irate customer
I applied through other source. I interviewed at Fidelis Care (Rego Park, NY) in Sep 2018
Interview
It was an open house interview with 2 people. HR and supervisor, Was contacted by phone by recruiter a few days later and offered the job and emailed acceptance.
Interview questions [1]
Question 1
Tell me about yourself , tell me what you know about Fidelis , what qualities are important for a customer service rep.
I applied in-person. The process took 5 days. I interviewed at Fidelis Care (New York, NY)
Interview
I got a job offer within a week from the moment I sent in my application. Sent application on a Monday, got a call Tuesday and scheduled for face to face interview Wednesday, Thursday I got a job offer and Friday was an electronic mail to approve a background check and verifications.
Interview was quick. I was done within 25 minutes. It was a panel interview. I didn’t get toured around the building, which Made me think I didn’t get the job, they said I would hear from someone in a wk or two and someone called me the very next day. I am very happy.
I applied through an employee referral. I interviewed at Fidelis Care (Buffalo, NY) in Oct 2017
Interview
Open interviews brilliantly organized. Consideration was kept in mind for volume of applicants and nature of organizing interviews (both initial and second tier interviews) were admirable. Crowd control and anonymous screening were paramount to flow of interview session.
Interview questions [1]
Question 1
"You have a long history of management positions. How are you able to cope as an entry-level employee?"
