Multiple styles from recorded prompts, a phone, and in person (pre-covid)
5ish recoded prompts where I needed to respond with a video recorded response.
Corporate phone interview
In person local interview
Interview questions [1]
Question 1
Can you name a situation where you had an issue as a customer and how a customer service associate did something right.
I applied through university. The process took 4 weeks. I interviewed at Ferguson (Houston, TX) in Oct 2016
Interview
Process took 4+ weeks. 3 rounds of interviews: video recording, phone, in person. One of the better interview processes I have gone through. Every step of the way was handled greatly by Ferguson and they truly care about your experience. They allow candidates multiples areas to pursue within the Sales position and bring in many associates to further give the candidate more insight into the company. Currently waiting for a decision.
Interview questions [1]
Question 1
Customer service related questions
basic behavioral(they really want to see if you fit in their culture)
Be yourself but also prove yourself to be a great fit. They want go getters.
