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      Technical Services Analyst Interview

      Mar 26, 2015
      Anonymous employee
      Verona, WI

      Other Technical Services Analyst interview reviews for Epic

      Technical Services Analyst Interview

      Jun 19, 2023
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Epic (Verona, WI) in May 2014

      Interview

      After a phone screening, you'll be prompted to take an online proctored test. It's the weedout portion of the process, they test your ability to do quick math calculations, programming concepts, and word-problem solving. If you do well enough, they fly you out for an interview. They'll offer to take you to dinner the night before, it's worth it for the free meal. Make sure they take you some place nice. The next day you'll tour the campus and do some one-on one and group interviewing. If you interview during the summer, keep in mind the good weather only lasts from May through early September.

      Interview questions [2]

      Question 1

      You get to work and have a voicemail from a customer, an email from a coworker about how to do something (you have showed them multiple times), and a deadline later that day for some work you promised another customer. In what order do you address these?
      Answer question

      Question 2

      You promise a customer Epic can do some functionality they want and you'll deliver it to them with their next update. As the date promised approaches, you discover it will actually take custom code to implement this functionality. You have concerns about meeting the deadline. What do you tell the customer?
      Answer question
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Epic (Houston, TX) in Nov 2022

      Interview

      I went through one round of interviews with a group wherein the agenda was mostly presenting information about the company/position followed by a brief case study exercise. The second round consisted of a one-on-one interview with my recruiter wherein we discussed more personality questions.

      Interview questions [1]

      Question 1

      They asked me how I would handle an unforeseen delay during a high-stress, critical implementation environment.
      Answer question

      Technical Services Analyst Interview

      Jun 1, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Epic

      Interview

      Remote/virtual assessment of my coding ability (OK to use general language vs. a specific language), verbal ability, problem solving ability. Onsite interview - triaging client problems. A lunch where they don't tell you that you are being judged on your social interaction, but you are.

      Interview questions [1]

      Question 1

      I don't recall specific questions
      Answer question

      Technical Services Analyst Interview

      Dec 28, 2015
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at Epic in Nov 2015

      Interview

      Phone interview was very straightforward. The interviewer asked me to confirm the information displayed on my resume. The interviewer then proceeded to ask me about where I planned to see myself in the next five years, why I was interested in Epic, what percentage of my working time I would be willing to devote to travel, and general questions about who I am as a person. Nothing too intense. I was prepared with a few questions about the company to show interest in the job. The skills assessment is the next step in the interview process. Make sure to take your time and answer accurately or you will not advance in the interview process.

      Interview questions [1]

      Question 1

      Where I saw myself in 5 years
      Answer question