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      Service Agent Interview

      Oct 14, 2015
      Anonymous employee
      Denver, CO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Enterprise Mobility (Denver, CO) in Jul 2015

      Interview

      I received a call from a recruiter who does all the Part time hiring for the state. Was a very basic phone interview. She told me about the position and a little bit about Enterprise before I was scheduled for an in-person interview at the branch with the assistant manager. I arrived at the branch and met with the assistant manager. He was the only one there, so my interview was a mix of him helping customers and answering phones. I can understand, I was not too worried about the interruptions. He was professional and helpful with any questions I had. At the end, he told me they were interviewing other people and would be in touch. The next day I got an email from the recruiter saying welcome to the team. Overall, it was a quick process, less than a week from online application to final offer. The only thing that concerns me was there is no drug test, only a background and driving record search. I was not comfortable knowing that Enterprise trusts employees to drive their customers around with out ever knowing they had something illegal in their system. Maybe I am just old school.

      Interview questions [1]

      Question 1

      Tell me about a time you went above and beyond for a customer?
      Answer question
      1