The process took 2 days. I interviewed at Enterprise Mobility in Feb 2012
Interview
I was told that they usually go through their recruiting manager for the first interview but I went straight to the Area Manager (usually the second interview). He asked a ton of questions about my past work experiences and times when I had to overcome a disgruntled customer. Usual interview stuff. There was nothing asked that caught me off guard or really made me think hard about how to answer. The office environment was relaxed, the employees seemed to get along well. I think that due to the asked-for detail of the interview it did last longer than a usual interview for me. It was about an hour. What did surprise me was that the next stage of the interview would involve me staying at a location to observe the usual functions of the office. They would have asked me to stay there for a few hours. This was a new thing to me.
Interview questions [1]
Question 1
Describe a time where you had to go above and beyond your usual job description to satisfy a customer and what was the outcome.
It was an average difficulty interview with the most standard, basic questions. The interviewer had a deadpan, annoyed face and looked and sounded like she didn't want to be there. I didn't prepare for it and didn't pass, but I don't think most people will have a problem if they just prepare beforehand
Over the phone, Called me from a headhunter and talked about the role and asked if i was interested, then a 30 minute conversation with a recruiter at the branch to see if i was a fit, then in person
I applied online. I interviewed at Enterprise Mobility
Interview
The first round is with HR at a corporate office. Next you go to the branch and do an interview with the branch manager and walk-through. Then you interview with the area manager.
Interview questions [1]
Question 1
Why you want to work there, Why they should hire you, How you handle pressure/conflict, etc.