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      Emory Healthcare

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      Call Center Representative Interview

      Jul 16, 2015
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Emory Healthcare (Atlanta, GA) in Nov 2011

      Interview

      Emory uses an interview technique called Targeted Selection, and you can find lots of study guides for how to answer those questions online. They want a STAR answer: Situation (Set up the scene or background of your example), Task/Target (what you were supposed to do in the situation), Action (what you actually did), and Result (how the situation was resolved BECAUSE OF YOUR ACTION.) If you can touch all of those points in your answer, you're gold.

      Interview questions [1]

      Question 1

      Describe a situation where you led change in your workplace? What initiatives did you take to implement change? Was it successful?
      Answer question
      2

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