After submitting an application, I was invited to a one-way video interview and was then sent a performance task to complete. My impression is that a live virtual interview would have been the next step in the interview process.
Interview questions [1]
Question 1
They gave an example scenario that a family might bring to a navigator and asked what next steps you would take to support the family and why.
I originally applied for a Lead Navigator position. They emailed me inviting me to apply for the Navigator position saying I didn't have the experience for the Lead. I applied, got invited to do the video interview. Completed that and got invited to complete a performance task. Submitted it. Didn't advance. They called me three months later saying the position was open again. They invited me to do the performance task again or share how I would have done it differently during the interview. Did that. 4 days later, got another rejection letter saying I wasn't a good fit and they had a competitive applicant pool.
Interview questions [1]
Question 1
Why do you want to work here? How does this fit in your career? Tell me about a time where you had to work in ambiguity? How do you like to be managed? Do you have any remote experience.
The interview was an asynchronous recorded interview that consisted of four questions. I was asked to use a specific program that would show a question on the screen. I had unlimited attempts to record my answer but was unable to review my recording before moving on.
