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      EX.CO

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      Customer Success Manager (CSM) Interview

      Dec 21, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at EX.CO in Dec 2025

      Interview

      I was contacted via LinkedIn on December 3 by Adam Rollings, a recruiter at Ex.Co. We had a preliminary meeting on December 4, during which he stated he would share his notes with the team and asked me to send over my resume. Which I did. After that, there was no communication until December 11, when I followed up myself. At that point, Adam finally responded and said there had been a “slight delay due to the volume of hiring” and that he would follow up the following Monday. At this point, I chose to disengage and block future communication. I do not appreciate my time being wasted. Transparency is simple and it matters, recruiters should be clear about whether a candidate is actively being moved forward versus being kept warm “just in case.” Using candidates as placeholders is extremely unprofessional. Good luck future candidates!

      Interview questions [1]

      Question 1

      What salary range are you looking for
      Answer question
      1