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      Duo Tax

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      Customer Service Representative (CSR) Interview

      Jan 17, 2026
      Anonymous interview candidate
      Sydney
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Duo Tax (Sydney) in Jan 2026

      Interview

      Very quick, clear expectations and professional interviewers. Gave a thorough rundown of the company culture and the expectations of CSRs, KPI's etc. Professional, but not overly friendly. Pretty standard interview questions for a call centre style role.

      Interview questions [1]

      Question 1

      What is your current call volume experience like
      Answer question

      Other Customer Service Representative (CSR) interview reviews for Duo Tax

      Customer Service Representative Interview

      Apr 10, 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Duo Tax

      Interview

      The questions with easy answers with quick format. The interviewers didn't record any as no notes were written down on laptop. The experience felt like they already hired the right amount of people.