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      Duluth Trading Company

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      Home Agent - Customer Service Interview

      Oct 18, 2018
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Duluth Trading Company in Sep 2018

      Interview

      Submitted resume and received a link for a one-sided video interview - which was super slick. I had a phone interview a week later. Interviewer was a bit cold and very direct in a non-professiobal way - i.e. reading questions from a list. He mentioned he came on board with DTC last fall, and he was now conducting interviews to fill seasonal positions. He did make me commit to weekend hours on the spot and steered away from the "flexible" hours that are marketed through their job posting. He mentioned that I should receive a call & be sent equipment from HR relatively soon. Two weeks later, I received a canned response thanking me for "sending in my resume".

      Interview questions [1]

      Question 1

      You are required weekend shifts - 6 hour min shift. What day will you choose to work your 6 hours?
      Answer question
      1
      avatar
      Duluth Trading Company response
      7y
      We appreciate your time and effort in providing feedback regarding the interview process at Duluth Trading. We apologize for the disheartening concerns you have expressed regarding your experience. As a company, we make every attempt possible to be flexible with all our associates and have a respect for a work life balance. No matter what position they are applying for, but have an understanding for the needs of our customer as well. You have provided some excellent feedback, which we will utilize as we are constantly looking for areas to improve the employee experience.