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      Drax

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      Customer Service Advisor Interview

      Oct 9, 2019
      Anonymous employee
      Ipswich, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Drax (Ipswich, England) in Apr 2017

      Interview

      Applied for the role and received an email inviting me to an interview. Turned up and signed in at reception and waited to be collected by the interviewer. Then go off to a room where you are normally interviewed by two managers or heads of depending on the role. Interview is a series of questions asking for examples of where you have delivered something key to the role you have applied for. You then receive a phone call if you have been successful

      Interview questions [1]

      Question 1

      Give an example of a time where you have gone above and beyond for a customer
      Answer question

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