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      DrAxe.com

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      Customer Service Agent Interview

      Jul 6, 2016
      Anonymous employee
      Nashville, TN
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at DrAxe.com (Nashville, TN) in Apr 2016

      Interview

      I had 4 interviews, the first two were over the phone. By the third and fourth interview I was a bit nervous but the conversations were so genuine. I didn't feel like I had to sell myself or boast about my accomplishments. It was more about them seeing if I was the right fit for the team by genuinely getting to know me.

      Interview questions [1]

      Question 1

      What do you see in yourself as a weakness? Can you describe how you handled a situation with a customer who was difficult? How do you handle pressure? What is your biggest strength? What made you want to apply?
      Answer question
      2
      avatar
      DrAxe.com response
      9y
      Hi, Thank you so much for your honest feedback. I just came on to help with the interview & hiring process, and we have already streamlined the interview process for customer service! I'm so glad that in spite of the multiple interviews, you accepted our offer to be part of the team!