I applied online. The process took 1 week. I interviewed at Datadog (Seoul) in Aug 2023
Interview
I applied through linkedin and had an initial interview with a recruiter. The interview was over Zoom, where the recruiter said she will not have her camera on and I am free to have mine off (which I found strange). The interview itself was fine, but by the end of the interview, the recruiter said she believes I will be better at SDR role than CSA. I told her I'm applying for CSA role as that's where my interest lies and I believe have all the qualifications and skills described on JD. She once again said I'm not qualified as I do not have any previous experience in IT industry (Mind you, there was no mention on this as a requirement on their JD). She then asked me what the expected salary / current salary is, which I replied with the expected range of salary for a different region I found online through research. She said that is way too high and the salary for the role is *literally* half of what I found online.
Interview questions [1]
Question 1
1. Tell me what you know about Datadog 2. What do you think CSA role is about? 3. Do you have any experience in billing? 4. Tell me about a time when you had to deal with a difficult customer
I applied through a recruiter. The process took 1+ week. I interviewed at Datadog (Dublin, Dublin)
Interview
Extremely fast process, each step followed up by the recruiter asking for feedback & providing next steps. The most streamlined and efficient interviewing process I’ve had yet so far.
Each step provided more clarity and expectation setting to the role.
Interview questions [1]
Question 1
Standard interview questions: why are you suitable for the position and why is this company interesting to you?
- Interviewer, based in Singapore had her camera off which I thought was both rude and bizarre
- Robotic in nature and made no attempt to be personable or warm
- I could barely hear her or understand her
- asked the most generic interview questions
- at the end of the interview did NOT ask me if I had any questions and kept saying that she has many more people to interview and was basically saying ok you're not going through.
Interview questions [1]
Question 1
- what do you know about Datadog?
-What were your KPI's in your previous job?
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I applied online. The process took 3 weeks. I interviewed at Datadog (Boston, MA) in Sep 2023
Interview
3 rounds of Interview ( 1 with the Recruiter, 1 with the Hiring Manager alone, the last interview is with the Hiring Manager, Director and a current Customer Success Associate). Each interview was 30 mins. Make sure you understand what Datadog is and have all your answers formatted in the STAR method.
Interview questions [1]
Question 1
Why are you interested in CS? Why Customer Success? Talk about your experience with Account Management.