It is a very long process, with multiple stages as you work through sifting. But absolutely worth the time and effort to secure employment and work for the company. There are also many opportunities to further develop yourself professionally.
Interview questions [1]
Question 1
Give an example of a time when you delivered a quality of service?
Application
Situational Judgement Test
Online interview
These are what I remember, and they weren't difficult. The SJT was about using your common sense, confidentiality, tact and communication skills.
The online interview was quite short, 3 pre-recorded questions and a time limit to express your answers.
Interview questions [1]
Question 1
How would you react in x - given scenario
Give an example of y - showing stengths