I applied online. I interviewed at DICK'S Sporting Goods (Houston, TX) in Jan 2024
Interview
One on one interview with store manager. Very easy going, talked about prior experiences, how to provide customer service, and how to go above and beyond for customers. Very easy process and would definitely recommend the emphasis of customer service and care.
Interview questions [1]
Question 1
Tell me about a time you provided exceptional customer support?
I interviewed at DICK'S Sporting Goods (Niles, IL)
Interview
Very simple. One phone screen and then an in person interview with the floor manager. Overall very simple process and very few questions. Got offered the position during the second interview.
Interview questions [1]
Question 1
How would you approach customers looking for help?
I interviewed at DICK'S Sporting Goods (Austin, TX)
Interview
Very short - phone screen followed by an in-store interview. The questions were mostly centered on retail experience, customer service questions, and availability. The entire process took about 3 weeks.
It isVery easy. It is Super chill. It is Really good people. It is Easy to talk to. It is Not too formal. The manager was chill. The expectations were clear. It was not awkward at all.
