I applied through the company website by submitting my resume. Management contacted me soon after, and decided to schedule a follow-up interview with me. I met the manager in person to answer a series of job-related questions.
Interview questions [1]
Question 1
"When have I dealt with a difficult customer and how did I respond?" "Explain a situation when I provided exceptional customer service" etc.
I interviewed at DICK'S Sporting Goods (Tampa, FL)
Interview
Interview was nice and relaxed. Pretty much asked about your work history and what interests you as a person. Very easy going and was hired a couple of days later.
I interviewed at DICK'S Sporting Goods (Niles, IL)
Interview
Very simple. One phone screen and then an in person interview with the floor manager. Overall very simple process and very few questions. Got offered the position during the second interview.
Interview questions [1]
Question 1
How would you approach customers looking for help?
I interviewed at DICK'S Sporting Goods (Austin, TX)
Interview
Very short - phone screen followed by an in-store interview. The questions were mostly centered on retail experience, customer service questions, and availability. The entire process took about 3 weeks.