I applied online. I interviewed at DICK'S Sporting Goods (Oklahoma City, OK) in Aug 2013
Interview
They prefer pretty, young people and will more than likely say no to older and less attractive people. They turn down good people because they don't relate. For example I've seen a manager say no because the guy interviewing seemed like a "frat boy" and he hated guys like that.
Interview questions [1]
Question 1
Describe a time when you had a customer complaint and how you resolved it.
I applied in-person. The process took 1 week. I interviewed at DICK'S Sporting Goods in Jan 2025
Interview
Very straightforward and seemed very black and white. There were no frills about it. As long as your resume and personality were positive, you will be okay. Just being a team player and available seems to help.
Somewhat frustrating, Via Teams on chat with COE. I waited for 30 minutes to get a response and only was asked to answer"Okay" after reading the briefing. It was the waiting for him to chat back that was very frustrating.
Very straightforward and easy. Questions were very direct and to the point. They never made you feel pressured or gave an inadequate response. Very respectful. Would enjoy if every interview was this direct and respectful