It was a one-on-one phone conversation with an individual from the talent recruitment department. The phone conversation consisted of my resume and myself being belittled. When the interviewer did not understand how a previous job's experience would tie into the requirements of being an intake coordinator, the interviewer chose to say that my past experience did not count. Almost like it never existed. So, needless to say, if you hypothetically previously owned your own business and learned interpersonal communication skills, leadership, time management, client consultation, decision making, marketing and branding, financial management, data entry and accounting skills, none of that would matter nor apply to this company's hiring process. I was told the resume had to be nitty gritty because of auditing issues. Resumes are a BRIEF summary of past experience, professional development, and education. Interviews are for the nitty gritty, but I digress. The phone interview experience was not only unprofessional but was actually rude and degrading. I would not recommend attempting to work here. I was offered to move further with an in-person interview process and declined.