I applied online. The process took 2 months. I interviewed at Cox Communications (Phoenix, AZ) in Feb 2010
Interview
Online test when you apply. If you pass then there is phone interview. If you pass then there is a second phone interview. If you pass then you come in for more testing on a computer. These tests are timed. Then final panel interview and drug test.
Interview questions [1]
Question 1
Remember a time you had a conflict with another employee. Explain the issue and what steps you took to resolve the issue.
I applied online. I interviewed at Cox Communications in Jan 2021
Interview
Seamless process, much harder than your average interview from the plenty that I have experienced, they ask questions in a STAR format, which I do believe need some reviewing before you go straight into the interview.
Interview questions [1]
Question 1
The interview questions were based on the STAR method.
I applied online. The process took 2 weeks. I interviewed at Cox Communications (Oklahoma City, OK)
Interview
Very quick and professional. The hiring managers were very kind and open to conversation, the questions were not difficult just STAR type questions. They gave me enough time to think and come up with a previous scenario to adequately answer there questions
Interview questions [1]
Question 1
What are some metrics you would use to calm a customer down?
I applied online. The process took 3 days. I interviewed at Cox Communications (Las Vegas, NV) in Oct 2018
Interview
Applied, then a couple days later I received an assessment email and the next day I had a phone interview and after the conversation I was asked to come in for a face to face interview. It feels like an interrogation setting with a group panel taking notes.
Interview questions [2]
Question 1
Tell an experience in which you successfully sold or upsold a difficult customer and what was the outcome?
