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      Cox Communications

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      Technical Support Supervisor Interview

      Sep 15, 2009
      Anonymous employee
      Fayetteville, AR

      Other Technical Support Supervisor interview reviews for Cox Communications

      Technical Support Supervisor Interview

      Apr 8, 2013
      Anonymous employee
      Accepted offer

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Cox Communications

      Interview

      The interview started with an initial fielding call from the recruiter. I was asked some basic questions about my resume. There was specific questioning regarding sales achievements and team motivation. I was advised that I would need to complete a leadership assessment test that would take about an hour. If I was successful I would be considered for next steps. Once in the interview process, all questions to the panel were behavior based: Situation/Task/Action/Result.

      Interview questions [1]

      Question 1

      Can you give a time when you had to incentive your team to reach monthly revenue goals? What was method? How did you measure your success?
      Answer question
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 6 days. I interviewed at Cox Communications (Fayetteville, AR) in Jan 2009

      Interview

      Behavioral interview

      Interview questions [2]

      Question 1

      Tell me a time when you had a difficult customer
      Answer question

      Question 2

      Tell me a time when you had multiple tasks at hand.
      Answer question