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      Conduent

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      Work From Home Customer Service Representative Interview

      Jan 8, 2021
      Anonymous interview candidate
      Muncie, IN
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Conduent (Muncie, IN) in Jan 2021

      Interview

      Basic interview over the phone after completing online assessments. The recruiter asked a few basic questions. Lasted maybe 20 minutes. Got an email after the interview to confirm virtual office inspection. One thing to note is that I applied for a chat representative position but the interview was for over the phone customer support, and I wasn't made aware of that beforehand. I have not done the webcam interview yet, and am wondering what that will entail.

      Interview questions [1]

      Question 1

      What does customer service mean to you?
      1 Answer

      Other Work From Home Customer Service Representative interview reviews for Conduent

      Work From Home Customer Service Representative Interview

      Jun 26, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Conduent

      Interview

      Everything was done via email. I was given various scenarios to work out. I'm currently finalizing the hiring process, which took a while. It took a while so I can't remember everything that was done. I do recall employees saying there is no "work from home" positions, but there are.

      Interview questions [1]

      Question 1

      I wasn't interviewed. I was given various customer service scenarios to complete
      Answer question
      3

      Work From Home Customer Service Representative Interview

      Sep 30, 2019
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at Conduent

      Interview

      Horrible experience. I received offer letter from various recruiters. I completed background check and I9 verification process but still did not hear anything from the initial recruiter. I also completed the whole onboarding process. The training date came and went and still no response from the company. When I called conduent they stated they could not help me I had to send a email to the recruiter because they only respond to emails. Offer letter, background check completed, and onboarding completed but still no start date. This was a whole month process.

      Interview questions [1]

      Question 1

      Why do you want to work for conduent
      Answer question