Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Conduent

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Conduent reviews | Conduent jobs | Conduent salaries | Conduent benefits
      Conduent interviewsConduent Tech Support interviewsConduent interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Tech Support Interview

      Oct 23, 2017
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Conduent in Oct 2017

      Interview

      After the application process, I had to complete 3 skill assessments (call center, computer literacy, and a typing test), and I passed all 3. Then I was scheduled for the first phone interview. The recruiter corresponded with me using emojis and at 3:00am. The interview was basically an overview of the job with availability questions. Then I was scheduled for another phone interview with another recruiter. This recruiter read questions and documented my answered with no response. This was definitely not a conversational interview and I'm not certain why a real person was needed to do this job when an automated service could have done it better. Then I was scheduled for a video chat interview with the hiring manager. It was perhaps the most unprofessional hiring experience of my career. The hiring manager was wearing a tank top and was eating during the interview, on top of mumbling. He was extremely rude to me throughout the entire interview and made it abundantly clear that he didn't care about any response I gave him. I asked him to tell me more about the company and he said he couldn't and that Conduent was just a name on his paycheck. He said that someone would get back to me in 2-3 days. No one did. I reached out to them a week later for an update and then they sent me the automated rejection email. If you have any level of skill and professionalism, please avoid this company at all costs.

      Interview questions [3]

      Question 1

      What call center experience do you have?
      1 Answer

      Question 2

      How have you handled a difficult customer?
      Answer question

      Question 3

      What do you expect from your supervisor?
      Answer question
      6

      Other Tech Support interview reviews for Conduent

      Tech Support Interview

      Oct 17, 2024
      Anonymous employee
      Shreveport, LA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Conduent (Shreveport, LA)

      Interview

      The interview process was easy, just need to know your way around an iPhone in order to help people. They asked some basic questions which was easy to answer. If your familiar with your iPhone and can be resourceful by looking up info, you will do well.

      Interview questions [1]

      Question 1

      How to help someone with an iphone
      1 Answer

      Tech Support Interview

      Dec 13, 2022
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at Conduent

      Interview

      The interview was fairly easy and fast straight to the point, interviewer was really nice and pleasant. I hate that you don’t know what client you will be servicing until u sign an nda

      Interview questions [1]

      Question 1

      Basic tell me about a time when questions
      Answer question

      Tech Support Interview

      May 2, 2022
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Conduent (Austin, TX) in Apr 2022

      Interview

      My interviewer was very laid back simple questions, I felt very at ease with the interviewer and was not a bad process. Very quick and painless process. good experience overall.

      Interview questions [1]

      Question 1

      What is an important skill for a CSR to have
      1 Answer