I applied online. I interviewed at Conduent in Jul 2017
Interview
I applied online for the work at home tech support position, a week later I received an invite to complete assessments, I completed the assessments that same day. A week later I received an email asking if I was still interested because I had not completed the required assessments. I replied that they were completed a week ago. The recruiter then replied we have your results and would like to setup an interview and asked my availability to speak. He scheduled me for an interview for the following day. The first interview was fairly easy I had to email speed test results prior to the interview and
we went over requirements, hours and expectations for the position, she then invited me to a video interview the next day which was fairly easy and fun, during the 2nd interview I was invited to the 3rd and final video interview and was scheduled for 2 hours later. During the final interview with the hiring manager we over interview questions and did a simulation, the manager then told me I would hear from someone in 24 - 48 hours. 20 minutes later I received an offer email and paper work to complete for on boarding.
Interview questions [1]
Question 1
Why did you apply for a work from home position? How would you react if this ______ happened?
I applied through other source. The process took 4 weeks. I interviewed at Conduent (Atlanta, GA) in Jun 2023
Interview
When you join the interview you'll be asked to do a speed test with Google Fiber. You'll email the results to the recruiter. For the results you need to have at least 10 download and 3 upload. Then an overview of the company and position will be given. Next, I was asked four interview questions. Tell me about a time you dealt with a difficult customer, tell me about a time you gave exceptional customer service, tell me about a time you went above and beyond, and finally, tell me about a time you had to take on something new and how did it turn out(can be unrelated to work). Afterwards, you'll be asked to show your work location. Working from your bedroom is fine. Just make sure the computer isn't set up where someone can look through the window and see what you're doing. I was offered the position on the spot. I interviewed 7/3 with Will F. He was very informative and easy going.
Interview questions [4]
Question 1
Tell me about a time you dealt with a difficult customer?
I applied online. The process took 3 weeks. I interviewed at Conduent (Birmingham, AL) in Jun 2019
Interview
It was a work from home virtual interview THAT wasn't hard at all. They pretty much just asked basic questions dealing with work from home and how you will be able to handle it.