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      Conduent

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      Tier I Customer Service Interview

      May 11, 2017
      Anonymous interview candidate
      Pikeville, KY
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Conduent (Pikeville, KY) in May 2017

      Interview

      I had three interviews one was by phone and the other two were by webcam, the last one was the hiring manager and now all I have to do is wait for a response

      Interview questions [1]

      Question 1

      On a ipad where is the wifi settings ?
      1 Answer
      5

      Other Tier I Customer Service interview reviews for Conduent

      Tier I Customer Service Interview

      May 25, 2017
      Anonymous employee
      Portland, OR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Conduent (Portland, OR) in May 2017

      Interview

      Applied online, and completed assessments. After about a week received first interview asking about availability. Got second interview a few days later, asking about my technical experience and I did tech support role play. Third interview was next day, which consisted more of questions about Apple Products.

      Interview questions [3]

      Question 1

      I had to identify where the Wifi settings are on an iPhone.
      1 Answer

      Question 2

      Name a time you dealt with an irate customer and how did you handle it.
      Answer question

      Question 3

      Name a time where a customer called in and you were unable to understand exactly what their issue was.
      Answer question