I applied through a staffing agency. The process took 2 weeks. I interviewed at Collette (Pawtucket, RI) in Jun 2018
Interview
Great people, great company. Melissa is an incredible individual I am very apprexiative of my experience there and I know nothing but the best for this organization moving forward. They treat their employees the right way
Got an initial call from one of the managers in the call center, then followed up by a zoom interview with two of the current supervisors. Nice and respectful, lots of “tell me a time when…” questions
I applied online. The process took 2 weeks. I interviewed at Collette (Pawtucket, RI) in Jul 2021
Interview
Very smooth interview process, nice people, thoughtful questions. I had 3 separate interviews. I wanted to take the job but had a higher paying offer somewhere else. Seems like a great company to work for.
Interview questions [1]
Question 1
Describe a time you had to handle a difficult situation with a customer
I applied online. I interviewed at Collette (Pawtucket, RI)
Interview
You are first interviewed by a member of the HR department where the basic questions are asked, you are then taken to the Call Center itself and interview by 2-4 of the managers together. It is a daunting experience at first, but they make it a friendly experience. You then will have the chance to shadow a member of the Call Center and watch how a normal day may look.
Interview questions [1]
Question 1
When was a time that you had a disagreement with a coworker and what did you do to handle it?
