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      Cognizant

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      Service Desk Agent Interview

      Aug 26, 2022
      Anonymous interview candidate
      Budapest

      Other Service Desk Agent interview reviews for Cognizant

      Service Desk Agent Interview

      Aug 25, 2025
      Anonymous interview candidate
      Buenos Aires
      No offer
      Neutral experience
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Cognizant (Budapest) in Jul 2022

      Interview

      An HR team made of amateurs. I had an introductory call that lasted 15 minutes where the HR girl gave me more details about the position. After a few days she got back to me saying she had to speak with the hiring manager to see if they could consider the little increase I asked about the salary offer before proceeding. After that, she got back to me after more than a month by saying that they were reorganizing their team internally and that I had to wait more. After another 2 weeks she emailed me to tell me that the process was still ongoing. After another two weeks she finally emailed me (clearly a copy-paste answer since only part of the text was highlighted) to tell me that they chose another candidate. If this is the standard at Cognizant, I'm glad this process lead nowhere.

      Interview questions [1]

      Question 1

      Never got to have a real interview, only a never ending delay from the HR department.
      Answer question
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at Cognizant (Buenos Aires) in Sep 2024

      Interview

      Virtual, super tranquilo y respetuoso, contestan las dudas, te hacen sentir cómodos, valoran tu opinión. Pero después ya no sé, me hablaron que iban a contatarme en un par de días y minutos después ya me dijeron qe no, me enteré que pensaban que yo tenía muchos más años de experiencia y no sé la razón.

      Interview questions [1]

      Question 1

      Tiempo de experiencia, locales, dinámica personal, conocimientos de los idiomas.
      Answer question

      Service Desk Agent Interview

      Mar 19, 2015
      Anonymous employee
      Budapest
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Cognizant (Budapest) in Dec 2014

      Interview

      Part 1: phone language (in may case German) skills interview. Part 2: They were asking the basic questions in English, such as: why? what do you want to achieve? where do you see yourself in 5 years from now? what could you contribute to this firm? strengths and weaknesses? what is your greatest professional achievement? your background (education, job history, ...)? Part 3: In the next part they were testing my foreign language knowledge (in my case German). After 1 week to this I've got accepted and singed for the amount previously told on the phone.

      Interview questions [5]

      Question 1

      your background (education, job history, ...)?
      Answer question

      Question 2

      where do you see yourself in 5 years from now?
      Answer question

      Question 3

      what could you contribute to this firm?
      Answer question

      Question 4

      strengths and weaknesses?
      Answer question

      Question 5

      what is your greatest professional achievement?
      Answer question
      4