I applied for the job online. About a week later, I was contacted by HR, who asked routine questions regarding the position, as well as several behavioral questions. I was brought in for an interview with the director and manager of digital marketing.
The interview focused on the technical components of the job, and was heavy on background experience, with a focus teamwork. There were several behavioral questions peppered into the fray as well. Overall, they were nice: one stiff and calculated, the other jovial and forthcoming.
When I asked about the position, both struggled to coherently sum up its duty within in 60 seconds.
I was called for a second - final - interview with a panel that consisted of fancy titles. They required I submit 5 references in advance, two of which had to be former managers. If you haven't yet experienced the joy of working with the SkillShare system, buckle up.
The second interview focused on background experiences. Each panel member asked questions related to their specific field. Some of the questions included classics such as "tell me about a time," or "how would you say you." Overall, not bad.
What I found incredibly eye opening was how the marketing account services director explained to the panel that a rock star for the position is someone that thrives in the gray area. This was in response to my question regarding the role and how it interfaces with various departments.
Could be my rigidity and lack of experience working in cross-functional teams nixed me.
Either way, I hope this helps the next person who applies for the role. Don't fret about technical PPC aspects too much. They work with an agency who manages the campaigns and turns the dials. They also have an in-house data science team.
Focus more on your experiences using the STAR approach. Answer before they ask.
Sadly, HR did not have the courtesy to notify me of a decision, even after I reached out to the formerly responsive individual in HR.
This speaks volumes about their hiring practices. Anyone can talk a big game, but true communication fell through at this critical junction. I was just another number in a game where speed matters most. Churn and burn.
Finalists spent a lot of time reaching out and gathering references, taking time out of their day, preparing and writing follow up notes. Such as shame.
To the next lucky candidate - scratch the thank you notes and traditional hokus-pokus. I'm guessing they have a rigid policy. This is not a cushy job where love notes help fill a role.
Always remember, interview them as much as they interview you. Just the facts.
#truth
Good luck!