I applied online. The process took 4 weeks. I interviewed at Citizens (Detroit, MI) in Apr 2016
Interview
Here is the process in a nutshell and quickly. Unlike Citizens I will get to the point and answer. I applied online and then heard back from the recruiter. They matched me to another location different from the one I applied to but that is fine. The recruiter asks some questions and its a standard screen. I pretty much am qualified for this job which is nothing really more than just sales.
I get contacted later by the manager of the location and set the day for an interview. I think it is pathetic I took time out of my life and day to travel to a location further than where I wanted and still had to wait. I did wait and then did the standard interview, nothing earth shattering just questions about background, "tell me about yourself" game and role playing and just talking.
The interview seemed promising, or at least I thought it was, but maybe they didn't like me or whatever. It seems I get the run around now and won't hear back from them at all. I took the time to go through this and the least I could have is a denial in an email, but I suppose that is too much to ask for. I don't think I'd want to work here anyways and certainly not at this location.
Interview questions [1]
Question 1
The usual 'sales' and "tell me when"
Starts off with the "tell me about yourself"
Then when was a time you went above and beyond
What is your selling style
I applied in-person. The process took 2 days. I interviewed at Citizens (Everett, MA)
Interview
To be hired as a banker, you need to show that you’re hungry for the position. Multiple languages help getting the job. But your attitude it what matters most. If you don’t shoe that you’re ready to grind long hours and take ownership for all the responsibilities that banking entails, you will definitely be turned down on the spot
Easy application process, starts with an online test and phone interview. Recruiters work well to put you in a branch that is not to far from your location. Branch interview is usually with the manager, occasionally you may have a regional interview as well
Interview questions [1]
Question 1
Explain a customer service issue you had to resolve in the past.
I applied online. The process took 2 weeks. I interviewed at Citizens (Novi, MI) in Dec 2017
Interview
I applied online through indeed. Recruiter contacted me and conducted a phone interview. Pretty simple questions. Why the banking industry? How would you handle a difficult customer? After all the questions he really went into detail about the position. I met with the regional manager for the districts. He was a very nice guy and made the interview feel more like a conversation instead of an interview. After the weekend I went to meet with the branch manager for the bank I would be working. More in depth interview, she made it feel comfortable but asked a lot of questions to get to know me and more about my personality. Wasn’t really hard if you know how to interview well... now it’s been about a week and still waiting on a decision.