Typical interview process - only to get ghosted halfway through. I expected more from a company that has cultivated an online personality known for kindness and care. Getting ghosted by them was extremely unexpected and really unfortunate, especially after such a positive interview process up until that point. I really expected better from Chewy so recruiters, take note. You’re better than that and it has really left a sour taste in my mouth around every using Chewy as a customer again.
Interviewed with about five people… Everyone was super friendly. Questions were what you would expect. Make sure to study the operating principles and reference those in an interview, they will notice the extra time and effort put into the interview. Overall, I think it was a good experience.
I applied online. I interviewed at Chewy in Jan 2026
Interview
The process was very lengthy. I went through a recruiter, a hiring manager, a technology director, and then an interview loop with 4 peers. While I found everyone to be really pleasant and on point, the recruiter was kind of a mess - didn't follow through, and, overall, ruined the experience. I prepared very well for all the interviews, but in the end, they chose someone else, which is not an issue - that's how the market is these days. However, I would have appreciated it if HR had been more considerate of my time.
Interview questions [1]
Question 1
A lot of situational/behavioral questions. The interview is very Amazon-like, where you start from a situation, and then they drill into the problem as much as possible. The structure of the interview, where you have the loop as a final step, is also an Amazon-specific process, which I find to be quite time-wasting on both sides.
I applied online. The process took 3 days. I interviewed at Chewy (Bellevue, WA) in Jun 2024
Interview
I had prepared thoroughly, discussing customer insights, innovation strategies, and her love for pets. The hiring manager at Chewy appreciated my passion and problem-solving skills. However a week later I was told that they found someone else for the role.
