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      Chewy

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      Related searches: Chewy reviews | Chewy jobs | Chewy salaries | Chewy benefits | Chewy conversations
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      Customer Service Representative Interview

      Dec 15, 2014
      Anonymous employee
      Dania Beach, FL
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Chewy (Dania Beach, FL) in Apr 2014

      Interview

      They call you into the office to meet with one of the hiring managers. You sit down in the reception area and fill out a long and tedious packet that has information ranging from naming the 50 states, math problems to even silly and pointless questions. Then you go into the kitchen area and you speak to the manager one on one and thats that. You wait for the background check to follow threw, and no drug test is required.

      Interview questions [1]

      Question 1

      None were difficult, name the 50 states, do some math, etc.
      1 Answer
      7

      Other Customer Service Representative interview reviews for Chewy

      Customer Service Representative Interview

      Apr 16, 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Chewy

      Interview

      Very unorganized and unprofessional. For the amount they’re severely underpaying people, they should be honored that anyone bothered to apply. One of the worst interview experiences I’ve ever had, even in this job market. Will do everything they can to lowball you.

      Customer Service Representative Interview

      Oct 15, 2025
      Anonymous interview candidate
      Dallas, TX
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Chewy (Dallas, TX) in Oct 2025

      Interview

      OTP interview. Smooth process overall, but the interviewer was somewhat rude/short. I decided to pass up on the job due to the interview experience. I was honestly surprised that I was offered a job based on the initial interaction.

      Interview questions [1]

      Question 1

      They are interested in applicants with extensive experience.
      Answer question
      1

      Customer Service Representative Interview

      Sep 4, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Chewy

      Interview

      I was sent an email stating they wanted to move forward and would receive an assessment in a different email. The assessment never came. I reached out to a contact there, and a few hours later, I got a generic rejection email. I guess this is a blessing in disguise, as they didn't even bother to explain their disorganized process, and why they sent the want to move forward email in the first place. Hiring doesn't seem to know what they are doing.
      3

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