I applied through an employee referral. The process took 2 days. I interviewed at Center for EcoTechnology (Northampton, MA) in Apr 2014
Interview
Series of two interviews: one with manager, one with manager and director. Focus on customer service, organization, keeping-up in fast-paced work environment. Some questions on technical understanding. Presentation was likely also important.
Interview questions [1]
Question 1
Explain a time when an interaction with a customer did not go as planned