Celonis Customer Success Manager Intern Interview Questions

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Celonis

Interviews

Customer Success Manager Intern Interview

Aug 21, 2020

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied in-person. The process took 5 months. I interviewed at Celonis (Munich, Bavaria) in Apr 2020

Interview

In the beginning, everything was great and fast too. 2 Interviews: - The first one was very straightforward and the most pleasant job interview I have ever had. My HR-Manager Carolin was great and it felt like talking with a good friend. - The 2nd interview was a bit more formal but especially Massimiliano gave me some great questions and I really liked his positive attitude and that he gave me logical reasons for any opinion he had so that I was able to follow his flow of thoughts. Because of internal issues, no headcounts were available anymore resulting in a missing result. I had to wait and wait ... Nevertheless, Carolin supported me throughout the entire process, and every time I had a respective question I would get a helpful and understanding answer from her.

Interview questions [11]

Question 1

1. (!) Give us a short insight into your CV? Alternative: Tell us something about yourself.

1 Answer

Question 2

2. (!) Imagine you are at a meeting and one of the participants knows nothing about Celonis. How would you sell and pitch it to him? Alternative: - Explain to your Grandma what Celonis does.

1 Answer

Question 3

3. When was the last time you had a feedback session with your supervisor and what was the result?

Answer question

Question 4

4. when was the last time you could not deliver and what was your learning?

Answer question

Question 5

5. What are important metrics in Customer Success?

1 Answer

Question 6

6. What was the last time you took a calculable risk and how was the outcome / learning?

Answer question

Question 7

7. When was the last time you could not deliver and what was your learning?

Answer question

Question 8

8. Imagine we both want to go to a customer in UK and I contact you shortly and say that I cannot take part - what do you do?

1 Answer

Question 9

9. how do you convince people?

Answer question

Question 10

10. What was your biggest challenge so far?

Answer question

Question 11

11. What was your biggest success so far?

Answer question

Celonis interviews Celonis Customer Success Manager Intern interviews Celonis interview

Customer Success Manager Intern Interview

Aug 21, 2020

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied in-person. The process took 5 months. I interviewed at Celonis (Munich, Bavaria) in Apr 2020

Interview

Interview questions [11]

Question 1

1. (!) Give us a short insight into your CV? Alternative: Tell us something about yourself.

1 Answer

Question 2

2. (!) Imagine you are at a meeting and one of the participants knows nothing about Celonis. How would you sell and pitch it to him? Alternative: - Explain to your Grandma what Celonis does.

1 Answer

Question 3

3. When was the last time you had a feedback session with your supervisor and what was the result?

Answer question

Question 4

4. when was the last time you could not deliver and what was your learning?

Answer question

Question 5

5. What are important metrics in Customer Success?

1 Answer

Question 6

6. What was the last time you took a calculable risk and how was the outcome / learning?

Answer question

Question 7

7. When was the last time you could not deliver and what was your learning?

Answer question

Question 8

8. Imagine we both want to go to a customer in UK and I contact you shortly and say that I cannot take part - what do you do?

1 Answer

Question 9

9. how do you convince people?

Answer question

Question 10

10. What was your biggest challenge so far?

Answer question

Question 11

11. What was your biggest success so far?

Answer question

Celonis

Customer Success Manager Intern Interview

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Customer Success Manager Intern Interview