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      Capital Group

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      Client Services Representative Interview

      Aug 15, 2014
      Anonymous interview candidate
      Irvine, CA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Capital Group (Irvine, CA)

      Interview

      I put my online application in almost 3 weeks ago, 2 days ago I got an email response to take a digital interview. I studied for one day then finally interview digitally. I read all the reviews, here on glass door, I was lead astray. There was only one behavior question. The rest was: Can you be rehired in All of your previous jobs, Why do you want to work for CG, What other jobs were you looking for? At least 3 times the same question was tweaked to ask why I liked customer service, or why I was good for customer service, I felt the digital interview was very cold. I didn't realize until question 8 that I can add more personal info. into the answers. After question 8 it was yes/no type questions.

      Interview questions [1]

      Question 1

      Tell a story that I stepped up and took responsibility of a situation.
      1 Answer