I loved my interview and hiring process. The gentleman who contacted me from my first inquiry was charming and very easy to work with. He held my hand every step of the way over the phone. I had a lot of questions, since I had never been hired for a "remote" position where I never met anyone in person until after I was hired. The "On-Boarding" process was lengthy - lots of computer time (but I was paid for all of that time very promptly). Overall, I think that it went pretty easily - I felt valued as an employee from the get-go.

Easy and conversational. They wanted to know why I would like to work there and my customer and about what experience in customer service I had previously. The interviewer was very friendly. I had one brief phone interview and then an in person interview with my future manager.