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      CITGO

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      Help Desk IT Operations Support Interview

      Aug 8, 2014
      Anonymous interview candidate
      Houston, TX
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at CITGO (Houston, TX) in Aug 2014

      Interview

      Citgo HR called me about two to three weeks after I had applied for the job online and I was set up with an interview. The interview consisted of a group panel with the manager, supervisor, and two leads. They all asked behavioral questions "Tell me about a time when you...." which was 90% of the interview. The remaining 10% of the interview process consisted of me asking them questions about the job and them asking me about three technical questions total. The interview was an hour long as scheduled. They have awesome benefits and 401K. Citgo has a gym for employees, showers, cafe that serves breakfast and lunch, and a parking garage. The position is a 12 hour shift 6pm-6am Friday, Saturday, and Sunday. The role is a combination of software support, network configuration, and network security. I was informed that I will receive a phone call for an offer or an email for no offer within two weeks. Interview was not as technical as I thought it would be. Very little technical aptitude questions. Very professional environment mostly everyone there was in business attire and some were dressed as business casual. No second round interviews for the position. Dow Chemicals is next to Citgo. ConocoPhillips, BP, Shell, and ExxonMobil are nearby in the same area.

      Interview questions [1]

      Question 1

      I was not expected to be asked salary expectations, however, I did research on the position's salary prior to the interview.
      Answer question
      1