I applied online. The process took 2 weeks. I interviewed at CARVANA (Tempe, AZ) in Sep 2019
Interview
I received a call to confirm my interview date/time. When I arrived I was called into room for a face to face single person interview. He asked me about myself and proceeded to ask me the standard interview questions like tell me a time you dealt with a difficult customer or describe a time you went above and beyond for a customer.
I was then told I would have a second interview which took place a few minutes later. The second interviewer focused on asking about my job history/explaining some gaps that were in my work history.
Based on my interview the hiring manager asked me which position I preferred out of the two I showed interest in. I Received a call the same day a few hours later offering me the position.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
Interview process felt easy and fast like a job fair, questions were basic, but the office had an unpleasant smell and distractions made it difficult to focus professionally very overall.
I applied online. The process took 4 days. I interviewed at CARVANA (Tempe, AZ) in Aug 2025
Interview
As hectic and busy as the environment was, the interviewing team did a great job of staying organized and giving clear expectations and instructions. I signed in for my interview slot and waited with a group of about 8 people. We were then called up to pass through the security doors and then escorted up an elevator to another waiting room. At random intervals, candidates were called up by whichever interviewer was available next and taken to a location for their interview. These locations would either be in a private office space or next to the other candidates at a table off to the side. I had a great and engaging conversation with my interviewer and was done after around 15-20 minutes. Then I was eventually escorted back down the elevator and through security with a few other candidates who finished their interviews. The process took over an hour but it wasn't terrible or exhausting and personally gave me plenty of time to mentally prepare and become familiar with the environment.
Interview questions [1]
Question 1
What drew you to this company and this role in particular?
I applied online. The process took 1 week. I interviewed at CARVANA (Tempe, AZ) in Aug 2025
Interview
Big group of candidates waited to be called individually for interviews. Was pleasant and upbeat. Given handouts to read while waiting. Interviewer was warm and welcoming, they did a great job explaining to position and schedule