first interview: there are behaviour questions, questions about customer service and call centre experience, your expected salary, and availability. second interview: it is an online interview. before the interview starts, HR will send you an online test which takes approximately 30 minutes.
Interview questions [1]
Question 1
Share any customer service experience that you have.
I applied online. I interviewed at CAA Club Group (Thornhill, ON) in May 2025
Interview
Interview process was quite easy and simple. Hiring manager asked me couple of questions regarding my past experience my salary expectations and about a situation in which i handled a frustrated customer
I applied online. I interviewed at CAA Club Group (Thornhill, ON)
Interview
Interview went well, about the past experience and some questions related to customer support and call centre scenarios on how were you able to handle the situations.
Availability to start the work and policy related questions
3
CAA Club Group Auto PD Adjuster Interview Questions | Glassdoor