Guest Service Representative applicants have rated the interview process at Build-A-Bear with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 80% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Build-A-Bear overall takes an average of 10 days.
Common stages of the interview process at Build-A-Bear as a Guest Service Representative according to 1 Glassdoor interviews include:
Personality test: 33%
Phone interview: 33%
Group panel interview: 33%
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I applied through an employee referral. The process took 2 weeks. I interviewed at Build-A-Bear in Jul 2011
Interview
I heard back from Babw very quickly and we proceeded with the interview later that week. The interview was with HR first, then department manager, and then I had to take a ridiculous test about if I would steal or do drugs at the work place. I understand the necessity of the test but it is amazing that anyone could not understand which questions are meant to find out if you are a criminal.
I applied online. The process took 2 weeks. I interviewed at Build-A-Bear (Windsor, ON) in May 2013
Interview
Applied online. Called me and had a 10 minute phone interview - no preparation so be prepared when you apply. She then scheduled an interview. It was a group interview. She divided us into groups and each group got a different station in the store. We had to act out different scenarios (we made the scenarios ourselves). the two managers walked around and watched us. they periodically asked us questions. they asked specific questions to specific people by looking at their resumes. They then told us about the job. She asked some of us to stay behind because they had questions about our contact information but really we were the people who "moved on" in the process. We filled out booklets with questions about our personality and what we would do in certain situations - common sense. they then told us they would call us to schedule a second interview if we passed this portion. they mentioned that they hiring process is very long - usually around a month. I did get a call but didnt get the job because I would only be there for a summer before I went back to school. I was 19 years old, the other people who applied were either my age or in high school. none of the high school kids got called back but you could tell they werent very mature during the interview process.
Interview questions [1]
Question 1
ask how a specific experience on your resume relates to working at build-a-bear