Brown Paper Tickets interview questions

I applied online first and was then asked to come for an interview where I had to prepare STAR questions and speak with the manager who was present in the room and two interviewers on skype from the US

Emailed my resume and cover letter after seeing a post on their website. Heard back a few days later asking to schedule an interview. Two interviewers, standard questions relating to customer service experiences. Afterward filled out a questionnaire by hand, demonstrating writing ability and grammar/language skills. Entire interview process took about an hour. Was offered the position a few days later via email.