I applied online. I interviewed at Brilliance in Jun 2025
Interview
I applied for the analyst role but when the first interview took place, I was told I would be interviewing for customer service. Some nice gal in the Philippines recorded my answers and she read off questions from a worksheet. I get an email saying that I have been selected for a final interview with the COO and I scheduled that. I arrived to the meeting 5 minutes early and waited 15 minutes with no one showing up. I emailed the COO and HR twice. I have never heard back.
Interview questions [1]
Question 1
How I went above and beyond for a customer, normal customer service questions.
I applied online. The process took 1 day. I interviewed at Brilliance (Boynton Beach, FL)
Interview
Interview was very engaging. They asked questions relevant to the role being offered. I also got a chance to learn a lot about the company before being part of them.
Interview questions [1]
Question 1
How long have been working in a Customer Service Role?
