I applied online. The process took 2 days. I interviewed at Boca Raton Resort & Club (Boca Raton, FL) in Oct 2010
Interview
Open mind and relaxing interview
Comfortable ambiance to talk
Great communication with the interviewer
Methodical and detailing questions to answer
Focus on what the job offer is
If you prepare for this you got the job you win because the opportunity is there.
Interview questions [2]
Question 1
How you can treat an angry guest that his or her food was cold or not cook as he or she requested.
A guest called upset for he or she dropped some beverage on his or her clothes when he or she is grabbing out a glass of juice from the minibar refrigerator at his or her room. What is your answer to the guest.
I applied online. The process took 1+ week. I interviewed at Boca Raton Resort & Club (Boca Raton, FL) in Nov 2013
Interview
Went to Career day and was surprised at how organized they were with such a large group
coming in and out all day. Met with one Food and Beverage manager who did an initial screening. After that i went back and sat down and in about 5 minutes the Restaurant Manager came and got me for an interview with him. Very impressed.
Interview questions [1]
Question 1
All questions were straight forward. Nothing out of the ordinary