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      Bluevine

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      Account Manager Interview

      Aug 11, 2016
      Anonymous interview candidate
      Palo Alto, CA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Bluevine (Palo Alto, CA)

      Interview

      Applied online but don't remember when I applied after receiving an e-mail from the recruiter that he'd like to speak to me over the phone. The entire interview process from the initial e-mail to the final round of interviews took about 8 days. Recruiter was really cool and very informative on the company and role and was pretty good on getting back with e-mails for any questions I had. Ended up having two phone interviews, one with the recruiter and another with an Account Manager. The following week they brought me in for 4 1-on-1 meetings which lasted a total of 3 hours. The people seemed cool and the interviews were pretty chill and straight forward, except one of the Account Manager who makes you give a mock phone call with a customer. They hold their interviews in a public working space, so it gets kind of awkward when you're kind of doing this mock phone call with a pretend customer with really not context... and that that whole two fingers up to your ear as a pretend phone looks silly. Overall this interviewer was probably the one with the biggest ego of the 4 I interviewers I met with. Kind of weird when you have like a 23 year old judging you on your work/life experience when you're 5 years her senior. Tip: Leave you ego behind.. its not really relevant what you did in high school... Anyways, didn't get the position. E-mailed them few days later asking them what I could have done differently so I know how to improve in future interviews but 0 responses. Oh well.

      Interview questions [1]

      Question 1

      Just know your resume really well and make sure to have at least 3-4 customer/account management stories that you will be able to tell.
      Answer question
      2

      Other Account Manager interview reviews for Bluevine

      Customer Service Representative Interview

      Nov 26, 2024
      Anonymous employee
      Jersey City, NJ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Bluevine (Jersey City, NJ) in Nov 2023

      Interview

      First round was with HR rep. Then a few days later there was another interview with 2 rounds in same day, and the entire process was very straight forward. Offer given the next day.

      Interview questions [1]

      Question 1

      How do you handle emotional customers?
      Answer question

      Account Manager Interview

      Dec 15, 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Bluevine in Oct 2022

      Interview

      Quick interview process. Started initial phone screen with the recruiter. The next step was a call with the Hiring Manager where I was asked typical behavioral questions. Final step was a case study and talking with current members of the team.

      Interview questions [1]

      Question 1

      What are important skills to have as an Account Manager?
      Answer question

      Customer Service Representative Interview

      Nov 5, 2019
      Anonymous interview candidate
      Palo Alto, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Bluevine (Palo Alto, CA) in Aug 2019

      Interview

      I had a thirty min phone screening followed by onsite with adjacent departments and hiring manager. While onsite the interview was broken up into 4 thirty min mini interviews where I was one on one.

      Interview questions [3]

      Question 1

      Walk me thru how you would handle a unhappy customer?
      Answer question

      Question 2

      What is the biggest professional challenge you faced and how did you handle it?
      Answer question

      Question 3

      What is the biggest achievement that you are proud of?
      Answer question