I applied online. I interviewed at Bloomberg in Apr 2026
Average interview
Application
I applied online. The process took 4 weeks. I interviewed at Bloomberg in Sep 2024
Interview
30 minute call with HR; second interview; 30 minute interview with one team leader and one team member; final interview with Head of Customer Success.
I have interviewed for this role on two occasions and the first time I had a great experience which in turn led me to apply for the role again. After the first process, I was very impressed with the people in the department and the values of Bloomberg as a company. The interviewers showed respect, professionalism and interest throughout the process. The second process was very different. The team leader made me feel unwelcome and didn't show any interest in my answer, which was clear both verbally and in his body language. I sensed that he was keen to get the process over with as quickly as possible. The disrespectful behaviour included constant interruptions, responding to my responses with comments such as 'this isn't relevant to us', appearing to fall asleep while I was talking and ending the call before I could finish with 'have a nice rest of your day'. I felt that I was immediately disqualified from the moment the interview started. Unfortunately, it really depends on who your interviewer is.
Interview questions [1]
Question 1
Why Bloomberg? Why this role?
What do you know about Bloomberg and this role?
Tell me about a time you have gone above and beyond in customer service.
What are the most important aspects of customer service?
I applied online, and they asked me to submit pre-recorded video-based answers: 5 questions in English and 1 in the language I selected. Then, after 3 weeks, I was selected for the in-person interview.
Interview questions [1]
Question 1
What was the best customer service you ever encountered, and would you do the same as what that customer support did if you were in the same situation?
The interview process began with a informational interview with a HR recruiter. After the phone call, there was a 1 on 1 zoom interview with a manager where the interview was mostly behavioral and asked questions pertaining to your knowledge of the company.
I applied online. I interviewed at Bloomberg (Tokyo) in Aug 2025
Interview
2 stage interview process, stage 1 was hirevue video interview and stage 2 was roleplay simulation as a client support rep, balancing calls and texts simultaneously. This was followed by in-person interview
What do you think are the most important traits or characteristics to display when trying to deliver top notch customer service to a clients and an example of when you have utlized them in a customer service situation?
How do you handle situations where team members have differing opinions or approaches in achieving a common goal? And provide an example that you successfully managed the situation.
Tell us about a time when you had to manage competing priorities within a limited amount of time. How did you address the situation and what was the outcome?